Terms and Conditions

  1. PURCHASE TERMS 
    1.1 When purchasing products on the website you confirm and acknowledge that: 
    (a) You are legally entitled to purchase alcohol (if the products you purchase include alcohol) and that you can provide sufficient evidence of that entitlement on request (e.g. NZ Driver’s Licence or Passport) prior to or upon delivery of the products. 
    (b) All information supplied by you to us is true and correct at the time you make any purchase on the website. 
    (c ) Notwithstanding the above, we may refuse to accept your order at our sole discretion.
  2. PRICE 
    2.1 Prices quoted on our website are inclusive of GST. You must pay us the full price quoted on the website at the time the order is submitted. Prices are given in New Zealand dollars. 
    2.2. We reserve the right to vary our prices without notice. No adjustments are made if the price of a product increases or decreases between the time the order is submitted and the time the product is delivered. 
    2.3 Prices and specials in our Cellar Shop and those available online may not necessarily be the same
  3. TRANSIT COST 
    5.1 Product prices quoted do not include transit costs. Any courier or handling charges in relation to your order will be notified to you at the time you place your order and be added to the price. Purchases made on our website will be delivered only within New Zealand (unless other wised arranged prior to purchase)
  4. PRODUCT AVAILABILITY 
    All products are sold subject to their availability. Promotional items may be limited as to quantity. We shall not be responsible for our inability to supply products to you where they are not presently available or where our stock of the relevant product(s) has been exhausted. 
  5. DELIVERY & TRANSIT 
    5.1 We will use our best endeavours to despatch orders no later than four business days after the day your order is received by us and you have received confirmation of your order from us via email or equivalent. We are not responsible for any failure to deliver or relay in delivery caused by any event outside of our reasonable control. 
    5.2 In the event that we fail to deliver any products, you may elect to cancel your order in respect only of the products not delivered unless we have contacted you and you have agreed to delivery at a later date. 
    5.3 Where we fail to deliver or delay delivery of your order or part of your order or where any loss is incurred by you in relation to such delivery and is within our control, our liability shall be restricted to payment of the cost of replacing the order or part of the order, as we may determine (in our sole discretion). 
    5.4 Advice regarding order shortages or damage in transit must be given to us no later than three days after receipt of products.
    5.5 Delivery is complete when the products reach the address you have specified for delivery. We will be responsible for arranging the delivery of products unless you arrange otherwise with us.
    5.6 Nothing in these terms entitles you to return the products as being surplus to your needs, or for any other reason other than set out herein. 
  6. CHARGES & INVOICING 
    6.1 You must pay us in full using either PayPal or direct debit at the time that you submit your order. 
    6.2  We use “PayPal” to process payments. For further information regarding “PayPal” visit www.paypal.com/nz/home. The alternate payment option is direct debit.
  7.  WARRANTIES 
    7.1 We represent and warrant to you that: 
    (a) We have the right to sell the products to you. 
    (b) The products are not be subject to any undisclosed security or charge. 
    (c) You have the right to undisturbed possession of the products. 
    7.2 We represent and warrant to you that the products: 
    (a) Are of acceptable quality having regard to their nature, the price, representations made by us and any statements made on packaging or labels. 
    (b) Are reasonably fit for the purpose that we represent. 
    (c) Supplied by description corresponding with their description. 
  8. CANCELLATION, RETURN AND REPLACEMENT 
    8.1 Subject to clause 5 of this agreement. 
    (a) After we have accepted your order for the products, you may not cancel the order without our consent. 
    (b) We will not consent to cancellation if we have processed documentation in fulfilment of your order. 
    (c) Returns for credit will be given at our discretion. The cost of return is your responsibility. 
    (d) In the event that we consent to cancellation, we may require you to pay a minimum handling charge of $4.00 exclusive of GST per case or part thereof or a maximum of 15% of the total value of your order. 
  9. USE OF YOUR INFORMATION 
    During the term of this agreement your use of the website will generate certain information that will be recorded electronically by us. Information of this type may include, for example, your IP address, your usage statistics, etc. We will also record your contact details, and any related personal details that you supply or that we obtain independently. 
  10. CONSENT TO RECEIPT OF ELECTRONIC MESSAGES 
    You agree by registering on this website that you expressly consent to your inclusion in our direct marketing database and accept that you may, as a result, receive regular electronic communications and promotional communications from us. You have the right to ask us at any time to stop sending online communications and promotional offers to you.